TeamDynamix Help Desk
ÌÇÐÄvlog¶ÌÊÓƵ currently uses TeamDynamix for ITS helpdesk solution.
Benefits Include
- Enhanced Self-Service ÌÇÐÄvlog¶ÌÊÓƵ“ One-stop knowledge base for multiple University areas.
- Easier Navigation ÌÇÐÄvlog¶ÌÊÓƵ“ Search knowledge or service categories, or use the home page search bar to quickly find what youÌÇÐÄvlog¶ÌÊÓƵ™re looking for.
- More Functionality ÌÇÐÄvlog¶ÌÊÓƵ“ Get content suggestions as you type in search or leverage our AI-powered T-Bone chatbot for added functionality!
- Public Forms ÌÇÐÄvlog¶ÌÊÓƵ“ Anyone without a Pace login account (e.g. parents/guardians) can now submit some forms/requests without logging in.
To search the knowledge base or submit a ticket request, visit the .
For any questions about this initiative, please email pacehelpdesk@pace.edu.